Shipment of goods through carrier

At Petrocom Global Logistics, we specialize in delivering professional customs brokerage services that streamline the clearance process. Our knowledgeable brokers ensure full regulatory compliance, helping to reduce delays and avoid unnecessary costs.

Included Services

Import and Export Clearance

Whether you're new to importing or an experienced global trader, our customs brokerage solutions are tailored to navigate the intricacies of import and export clearance with ease. We handle the process efficiently, ensuring your shipments move through customs quickly and without complications.

Regulatory Compliance

We continuously monitor and stay updated with the latest changes in international customs regulations and trade laws. Our expert brokers ensure that your shipments meet all legal and regulatory requirements, helping you avoid delays, fines, and penalties. With our guidance, your goods move smoothly across borders with full compliance.

Tariff Classification

Proper tariff classification is critical for determining the correct duties and taxes. Our team meticulously classifies your goods under the Harmonized System (HS) codes, ensuring accuracy and compliance. This minimizes the risk of costly errors, audits, or misclassification penalties, while maximizing your ability to claim duty benefits or exemptions.

Free Trade Agreements (FTAs)

We help you take full advantage of applicable Free Trade Agreements by identifying opportunities to reduce or eliminate import duties on qualifying goods. Our experts handle the necessary documentation and certification, ensuring that your products meet the rules of origin and other requirements needed to benefit from FTAs.

Audits and Compliance Reviews

To ensure your supply chain remains compliant, we conduct thorough audits and internal compliance reviews. These proactive assessments identify potential risks, discrepancies, or areas of improvement in your customs procedures. We provide actionable insights to strengthen your import/export operations and prevent issues before they arise.

24/7 Expert Support

Customs issues can arise at any time, which is why our experienced customs brokerage team is available 24/7 to support you. Whether you have urgent questions, require immediate document assistance, or face unexpected clearance issues, our round-the-clock support ensures you're never left navigating customs challenges alone.

Common Questions

Customs clearance is the process of preparing and submitting required documentation to facilitate the import or export of goods across international borders. It ensures compliance with government regulations. Without proper clearance, shipments can be delayed, incur penalties, or be held by customs authorities.

Common documents include a commercial invoice, packing list, bill of lading or airway bill, import/export licenses (if applicable), and certificates of origin. Depending on the type of goods, additional documents like permits or compliance certificates may also be required.

A licensed customs broker handles all aspects of customs clearance, including document preparation, classification of goods, payment of duties and taxes, and communication with customs authorities. Their expertise reduces the risk of delays, errors, and compliance issues, ensuring smooth and timely delivery.

If your shipment is held, it usually means there is missing documentation, incorrect classification, or a compliance issue. A customs broker can quickly investigate the cause, communicate with customs officials, and take corrective actions to resolve the issue and release your shipment as soon as possible.

Quality & Performance at the right price

Reliable

Our commitment to precision and reliability in global shipping logistics, ensuring your cargo arrives safely and on time, every time.

Fast Delivery

Our streamlined logistics guarantee swift and efficient deliveries, ensuring your goods reach their destination in no time.

Global Network

We seamlessly connect your shipments across borders, ensuring a smooth and efficient global logistics experience.

24/7 Support

We offer 24/7 communication with our team of logistics professionals and real time updates